Customer Support

We offer a range of convenient payment options:

• Secure online payment via our website
  
• PayPal
  
• EFTPOS in-store
  
• Bank transfer
  

If you have any questions about payment options, feel free to give us a call on 03 5911 1314.

We completely understand plans change and so do decisions!

If you’d like to cancel an online order, please give us a call on 03 5911 1314 as soon as possible and our team will assist you.

We want to hear from you! Contact us with any questions, concerns, or feedback, and we’ll get back to you within 48 hours.

Prefer to speak to someone directly? Give us a call on 03 5911 1314.

Please note: inquiries sent on Fridays may receive a response the following Monday (but often sooner).

We currently offer pickup from our Clyde store, and we can also arrange delivery across Victoria.

For delivery quotes, give us a call on 03 5911 1314 and our team will be happy to assist

Yes, we can arrange delivery to other states. However, in most cases the transport cost can outweigh the savings on your purchase.

If you’d like a quote or to explore options, give us a call on 03 5911 1314 and we’ll be happy to help.

All orders are usually ready within 24 hours for pickup, Delivery is generally same day or within 48 hours.

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unpacked/unused, have any tags still attached, and include all the original packaging.

Refunds are processed within 7 days from when we receive the item(s).